3.07.05. A dispensing optician must respond promptly, at the latest within 20 days of its receipt, to any request made by a client to have information that is inaccurate, incomplete, ambiguous, outdated or unjustified corrected or deleted in any document concerning the client. He must also respect the client’s right to make written comments in the record.
A dispensing optician must give the client, free of charge, a copy of the information filed in the record so that the client may verify that the information has been corrected or deleted or, where applicable, give the client an attestation stating that the client’s written comments have been filed in the record.